Wonderful yacht-like ship, terrific crew and the extra time we had in these fabulous ports of call was great. Kortor, Montenegro and the Dalmatian coast are spectacular! "Pear of the Adriatic" was the best trip ever!

Diana,
Hope all is good with you. I wanted to thank you for all your help with our FAM tour to China in March.   It was a really wonderful trip and our injuries were close to healed by the time we got to Beijing.   My ankle was doing well by then and Roger was able to do most things on the trip except to climb the Great Wall but since he had been to there before he thought it was best not to take a chance on falling since we hit a snowy day.   Sheila said she had never seen the wall "white" before and we had to laugh since we hit a huge snow storm on our firt trip to Beijing 11 years ago.   Wouldn't you know the day before and the day after were good.
The tour was really lovely......the Hilton in Beijing was a beautiful hotel as was our cabin on the Century Star.   Sheila was an excellent guide.   Her English was good and so were her pronunciations which often is a problem with guides from other Countries.   We had 4 beautfiul sunny days on the Yangtze which made up for the snow in Beijing.   The Chinese acrobats put on a really good show in Shanghai and the daily tours had a nice variety of sights to see. 
We will recommend Value World to our Friends and Clients.
Thanks again.
Sincerely,
Susan  
 

HI Dusan,

Thank you so much for all you did to make a great trip for my family and I. We really enjoyed ourselves. Back in New York we went to the 9-11 memorial before driving home. I'm attaching a photo of that also.

Keep in touch.

Cheers, Doris Neilson

I was blessed to experience such beautiful scenery and historical sites

We  really enjoyed the trip, we feel we saw all to see. Our local guides were great. Our Egyptologists in Cairo (Asmaa) and on the Nile (Ahmad) were excellent.

Tour Director "Nemo" was outstanding, knowledgeable, efficient, accommodating, personable, professional and needs to be cloned. This was one of my best trips!

To Whom It May Concern:

I have just returned from your boat cruise on the Douro River in Portugal and wanted to express my total satisfaction with the wonderful trip Value World provided for me and my friend.  From the start, it was a totally professional encounter for us.  In your working with Arbus Travel in Portugal, you have a gem.  We were always picked up on time, graciously treated and assisted in any way possible.  Our local guide in Lisbon was tops.  Her name is Silvia Lourenco and we were so lucky to have her share the sights of the city with us.  Please convey these thoughts to her office in Lisbon.  Although, the boat was abit older, it was still wonderful in every way.  Good food--nice people to be with--interesting sights to absorb--and many lasting memories to bring home.  In your home office, we had the pleasure to work with Corrina Vargas.  She was and is terrific and was most patient in walking us through forms and answering our many questions.  We both appreciated her efforts and loved her enthusiasm.  This is our second trip with Value World and I look forward to many more wonderful travels with your organization in the future.  With many thanks and much appreciation, 

Judy Lundy, 

Scottsdale, Arizona

Gentlemen:

My wife and I recently returned from our August 28 - September 8, 2010 Russia Waterways river cruise. I am writing this letter because I felt the need to acknowledge the superior efforts of our tour director, Svetlana.

We have taken other river cruises, so we have a basis for comparing Svetlana’s performance on our cruise with our other cruise tour directors. She was, far and away, the best! Svetlana’s command of the English language and her verbal communication and presentation skills are excellent. Her knowledge of the history and culture of Russia, which she shared with us on a daily basis, was tremendous. Her attention to our wants and needs, and those of the other passengers under her care, was marvelous, Her overall focus on making our river cruise a memorable experience was wonderful and truly appreciated.

Over my business career, I’ve held multiple senior executive positions in both large and small companies. I would love to have had an employee like Svetlana. She is the type of individual who will always do things to the best of her ability. She not only worried about the bit hings, but also roller-up her sleeves and addressed the “little things” that tend to really make the cruise special for her passengers. She exhibited the ability to listen, treat the passengers and ship’s crew with respect, patiently explain Russian culture to Americans who can sometimes look at other cultures as “odd”, and resolve problems without a lot of fanfare.

Thanks for providing Svetlana as our tour director.

Respectfully,

Corinna - Just wanted to let you know how happy we are with all your hard work on our trip!
The cruise on the River Kwai was fabulous!

All of the work was excellent - good guides, met us when they were supposed to, etc.
They even made sure we were all checked in for our flights before leaving us.From what we could tell, the RV River Kwai is WAY undersold!
It could use some promotion AND, more importantly, our clients would love it. Sincerely,
Lou Ann & Tom Hobbs

Great Trip! Friendly staff! Excellent food!
Very positive experience

Hi Diana,

I just wanted to tell you that our trip was incredible from beginning to end! The boat was lovely and so was the staff, I really cannot say enought good things.

Many Thanks,